Self Storage Software stores all your business information in one
database file. The lost
of this file can cause countless days of downtime for your business as
well as lost information that may never be recovered.
Considering the investment and the value of your data, doesn't
it make sense to take steps to protect your valuable data? This
Data Protection Guide offers tips on protecting your investment and
version 5.5.3 of our software, you can now
Internet Archive your database to our data warehouse. With
just two clicks of the mouse, you can send your encrypted database
to our online data warehouse for future retrieval incase your
computer system crashes. All you need is an internet
connection to use this feature. This service is provided to
customers with an active maintenance plan.
- Set up your computer in a safe environment. Your
computer should be in a dry, cool, controlled environment that is
clean and dust-free. Placing your computer in a low-traffic area
will protect your system and storage media from harmful jarring or
- Backup your data regularly. Creating daily backups is
one of the most effective ways to protect yourself from losing
data. Backup data at
least once a week with reliable tapes or other storage devices,
and always verifying that the correct data is backed up.
The least desirable place to store your backup is on the
same computer you are using to run the software. The most desirable place is on removable media, such as
CDs, floppies, removable hard drives, and our favorite - a Zip®
250MB USB-Powered External Drive from Iomega
Corporation. To backup
our database, simply click on the disk icon on the main screen of
your software. Then select the location you want to store
the backup and click 'Save'. If you purchase third party
backup software, simply point it to the SS.MDB file in the
installation folder of our software.
- Use an uninterruptible power supply (UPS).
In the event of a surge of electricity or lightning strike,
an uninterruptible power supply protects your computer from being
permanently damaged. In
addition, a UPS has a battery backup that keeps your computer
running for a short time in the event of a power outage, giving
you time to save your work and avoid potential data loss. A good UPS can be purchased for less then $125, so there
is no reason not to purchase one.
A surge protector is not a replacement for a UPS and
considered by many a waste of money.
Our favorite company, American
Power Conversion (APC) makes a very good UPS at a reasonable
- Run a virus scan regularly and update it at least
twelve times a year. Computer viruses are one of the worst enemies
to your computer. Good antivirus software tests your system for
sequences of code unique to each known computer virus and
eliminates the infecting invader.
Our favorites are Norton
Antivirus software and McAfee
- Be aware of strange noises. If you hear a strange
noise or grinding sound, turn off your computer immediately and
call an expert. Further operation may damage your hard drive
- If you do experience a data loss, a well experience
computer technician can help. Even the best maintenance program
cannot always prevent system crashes or data loss. Most computer
technicians can offer some type of data recovery solutions,
ranging from in-lab and remote services to cost-effective
do-it-yourself software. Before allowing a computer
technician to work on your computer, stress you MUST have the
SS.MDB file from the installation folder of our software before they reinstall any software
or wipe the hard drive for a reinstall of the operating
system. Most computer technicians are only concerned about
getting your PC up and running and not saving data.
Caring for Your Hard Disk Drive
the obvious importance of this equipment to your system, many users
neglect to care for their hard disk drive. Your drive is easily
susceptible to many sources of damage. Tredd’s Self Storage Software
offers the following tips to protect and care for your hard drive:
- Protect your drive from excessive jarring and bumping.
All too often, when people install, move or reconfigure hard disk
drives, they knock the drive around unintentionally, damaging
equipment that can result in the loss of data.
- Beware of static. Static electricity, an unseen and
unfelt enemy, can wreak havoc on the wiring inside computer chips
and transistors. Because it's so easy to discharge built-up static
when you touch a hard disk drive, precautions like wrist straps
can help prevent static discharge.
- Acclimatize the room in which you store your
equipment. Be careful of temperature, humidity, altitude and
vibration, all forces that could lead to the intermittent or total
failure of hard drives.
- Perform periodic checks of your hard disk drive.
Windows comes with software to check your hard disk drive
or you can purchase numerous software packages to do this.
Beware of advice from friends about defragging your hard
disk drive monthly or weekly.
Unless you constantly adding and removing software packages
to your computer, defragging every six months is more then enough.
- Place your hardware in a safe location. When you move
your computer to a new position (from your desk to the floor, or
from a horizontal to a vertical position), you should always
backup the hard disk drive. An accidental bump to the drive could
cause the heads to track differently, resulting in disk read or
for Your Backup Tapes
floppies, CDs, and Zip disks are delicate storage medias, but like the
hard drive, people often fail to give their backup media adequate
attention and protection. Below
are guidelines to protect backup tapes, however all media types should
be given the same care:
- Keep your tapes boxed until you need to use them.
Opening tape boxes prematurely will unnecessarily increase a new
tape's exposure to dust, moisture and sunlight, and could
eventually erode a tape's quality and dependability.
- Do not attempt to load a tape into the drive if you
notice dents, cracks or moisture in the tape's cases, hinged doors
or file-protect selectors. Loading a damaged tape could not only
lead to further tape damage, but also compromise the integrity of
- Beware of temperature extremes. Store your tapes at
room temperature. Excessive heat can cause the plastic used in
tapes to constrict, causing instant destruction and unpredictable
read/write errors in your tapes.
- Avoid magnetic fields. Speakers, microwave ovens and
printer heads can destroy your tapes and erase all information
stored on them.
for Successful Data Recovery
matter how hard you try to protect your data, your system may still
fall victim to data loss. Regardless of the cause of your data loss,
there are steps you can take to keep your data loss from becoming a
- Don't panic. You should never assume your lost data is
unrecoverable. If you use our Internet Archive feature, simply
send us an email requesting your database and we will email it to
you within 24 hours.
you haven't used our Internet Archive feature, you can call a qualified data recovery expert. In
most cases, your data is fully recoverable.
Some local computer stores will simply wipe your hard drive
and install a clean copy of Windows Operating System and make no
attempt to save data. If
you did not make backups, very clearly explain to them you must
have the database recovered from the drive before wiping the
The only file you need is the SS.MDB file from
the installation folder of our software. If possible, also
ask them to save all the .RTF files in our folder also.
These files are your customer letters and rental agreement.
- Do not use file recovery software if you suspect an
electrical or mechanical failure. Using file recovery software on
a faulty hard drive may destroy what was otherwise recoverable
- "Undelete" tools can save your data from
human error. Most disk utility packages contain a function that
allows you to retrieve an erased file. This tool must be used
immediately; however, because your computer will quickly write new
data over the deleted file. Microsoft
Windows stores deleted files in the recycle bin and can be
restored as long as you haven't emptied the recycle bin. For more
information see your Windows documentation or help file.
- Do not clean or operate equipment damaged by a natural
disaster. Whether it's a flash flood or a twisting tornado, if
you've fallen victim to a natural disaster, there are few options.
Contact a qualified data recovery expert before you attempt to
turn on the computer. Your
chances for a successful recovery are greatly reduced if you make
any attempts yourself to clean or dry your damaged computer.
- If your data falls victim to computer crime, seek
professional advice. Computer crime is a growing threat to data.
Intentional data deletion, duplication and theft increasingly
threaten valuable computer information.
There are several software packages that specialize in
computer theft diagnosis and electronic evidence gathering.
- Create and maintain reliable backups. It's surprising
how few people actually backup their systems regularly, and how
fewer people actually test and verify that the backups are
complete and error free.
- If you have suffered data loss, seek professional
help. Professional data recovery services offer the expertise and
tools required to recover your data quickly and efficiently.
If you have any questions about anything in this document,
please feel free to contact us at firstname.lastname@example.org