In order to receive the fastest Technical Support, please fill in this form entirely. When you have finished, select 'Submit' and you will be receive a reply within one business day.

*Because of clarity of communication issues, customers outside the U.S. and Canada will not receive phone support and must use the support form for customer support .

      NOTE: Before you contact technical support, please have a look at our Online Frequently Asked Questions. Chances are, you will find an instant answer to your problem.


Support Request Form

Company Name: 
Contact Name: 
Phone number: 
Operating System:
Support Type:
Customer Number: 
Product Version: 

Please give a brief (one sentence) explanation of the problem.  

Provide a detailed description of the issue along with any relevant information you might feel are important.

In addition to a summary of the problem, our support staff may have to view your customer database to replicate this issue.  If requested, you simply archive the database and email it to as an attachment.

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We are celebrating our21th yearof producing quality software for the self storage industry with our latest release 7.2.7.G on 2 Feb 2021.  Check out the What's New to read about the 50+ new features we added in the past year including Credit Card Processing with and many more features requested by our customers, such as how our software can help you be Earth Friendly and Green.

Our software is 100% compatible with all versions of Windows including XP, Vista, Windows 7, Windows 8, and Windows 10.  We are also compatible with all modern Window server editions since 2003 Server.

If you have any questions about our software, please contact us.


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