Tredd's Self Storage Software

In order to receive the fastest Technical Support, please fill in this form entirely. When you have finished, select 'Submit' and you will be receive a reply within one business day.

*Because of clarity of communication issues, customers outside the U.S. and Canada will not receive phone support and must use the support form for customer support .

NOTE: Before you contact technical support, please have a look at our Online Frequently Asked Questions. Chances are, you will find an instant answer to your problem.

Support Request Form

Company Name:

Contact Name:

Phone number:

Email:

Operating System:

Support Type:

Customer Number:

Product Version:

Please give a brief (one sentence) explanation of the problem.

Provide a detailed description of the issue along with any relevant information you might feel are important.

In addition to a summary of the problem, our support staff may have to view your customer database to replicate this issue. If requested, you simply archive the database and email it to support@tredd.com as an attachment.

We are celebrating our 13th year of producing quality software for the self storage industry with our latest release 7.0.8 on 20 May 2010. Check out the What's New to read about the 50+ new features we added in the past year to our software including Post Card billing, PayPal Credit Card Processing, One-Time Fee capabilities, Blue Moon Interface, ability to restore a vacated customer and many more features requested by our customers.

Our software is 100% Windows Vista and Windows 7 Compatible, in fact our software can be installed on every Windows version released since 1995 including: Windows 95, NT 4.0, 98, 98SE, 2000, Me, XP, Server 2003, XP Pro, Vista, Home Server, Server 2008, and Windows 7 including both 32-bit and 64-bit versions.

If you have any questions about our software, please contact us.