Below are just a few of the emails we
have received from our customers:
do not know how many upgrades we have installed since our first
purchase of the software, in 2008?. They have all been seamless. As
a computer novice, I am always afraid when I need to do an install,
upgrade, or change something about/with software. There has never
been any problems, issues - it goes fast and I really appreciate the
ease of installing whatever you send out! The few times I have had
questions or small problems (usually of my making), the corrections
and answers have been prompt and understandable. I do thank
you for making my job and life as easy as possible!! Happy New
- Carrie from McKay RV Storage - Customer since March-2008
thanks for your help. Some of the upgrades that you guys put through
are great, we appreciate your continued fixes and innovations."
- Simon from Airport Self Storage (Australia) - Customer since April-2004
again for helping us out again, your software has been a real asset to us
since the day we installed it all those years ago."
- Ron from Ron's Self Storage - Customer since Dec-1997
(Our 1st customer)
I recently started using Tredd's software at my new job and needless to say there is a lot that I didn’t understand and a lot I
am unfamiliar with. Every time I have called and needed assistance
John has been absolutely wonderful. I can’t begin to explain the
stress relief it is to have some one take an issue that you feel is
going to bring your entire day crashing down in flames, and make it
seem so simple and easily fixed. My back side has been saved on
numerous occasions and I am very grateful. I also appreciate how
friendly John is on the phone and how he has never once made me feel
like I was incompetent while I fumbled through an explanation of a
problem I was having. Keep up the most impressive work!
- Charity from
Kit-Mo Rental and Supply Co - Customer since Jan-2015
Thanks John, your awesome! I can give give reference anytime I love
- Tammi from
DNT Storage & Properties, LLC - Customer since Oct-2014
Hi John! Thank you for your prompt support. TREDDS is #1 at A Mini
- Tawnee from
A Mini Storage - Customer since Sept-2003 (We just received this
testimonial on March 1st, 2016)
"Thank you so much for helping earlier
today. You helped me transfer data from an old computer to a new
computer with the new updated software. Thank you so much. Our
company is very small but knowing we have you to help us with the
program is great. You also explained the back up availability too.
Again, thank you so much for your return prompt phone call today.
Very much appreciated!!
Randy from BNJ Storage LLC - Customer since Dec-2004
"I would like to thank your company for the outstanding
software we have been using at two of our businesses since 2006. One
is a mini storage facility and the other apartment rentals.
This software is terrific. As the owner, I find it very user
friendly and my onsite manager finds it easy to use also. I do all
the data input and he restores every morning and always has the
complete updated info ready for his day.
We just added two new buildings to our storage facility and Rob was
great in getting the additional two buildings added to our current
Just thought you might like hearing from a very satisfied customer
of five years.
Thanks for always returning my calls and getting me back on track
when I need it. I am 67 yrs old so if I can use the software anyone
- Jan from White Oaks Mini Storage - Customer since Nov-2006
"I wanted to thank you for all your help over the past few
weeks. You are extremely knowledgeable about your product and always
got back to me in a timely manner. Your support has been and will
continue to be greatly appreciated."
- Amber from J & S Storage - Customer since Jun-2011
"Thank you, Thank You, THANK YOU SO MUCH You're right this
worked and is saving me lots of time. Again, Thanks so much for
always being there to solve my problems."
- MaLinda from Ness Self Storage - Customer since Jul-2005
"So far so good on the software...for the life of me I don't
know why anyone would pay 2k plus for a software package when yours
does everything you would need for 75% less!"
- Chuck from Pikeville Storage Plus - Customer since Apr-2011
"Better than it has to be...that is a good quote for this
software. Replies to questions are always prompt, helpful, and easy
to follow. Client suggestions are listened to very well and often
implemented with the next update. Thanks for making some things
simple in this very complex world."
- Becky from Kinder Lock-It Storage - Customer since Jul-2006
"Just a note to thank you for the technical service this past
weekend regarding the issue that was a woops on my part. I was not
expecting it that fast. I never got this kind of service until I
started using the Tredd’s program three years ago. Thanks
- Moose from Park-A-Toy Storage - Customer since Jul-2006
"I am really happy with your program (2 thumbs up on
flexibility) and it was a good bargain... Thanks."
- Renee from Mini Warehouses Storage - Customer since Sep-2010
"John, it was a great pleasure working with you. Your support
and personality was superb in all areas... I certainly won't
hesitate to pass this on and may you make more sales here in NZ. You
need a raise!!"
- June from Alexandra Storage - Customer since Nov-2009
"Thanks so much for listening to each concern and the great
service... This is the best thing I could have got for my business"
- Mark from A&D Storage - Customer since Dec-2009
"I tried a couple of programs before Tredd's and your is
superior by far!!"
Tom from Family Storage - Customer since Apr-2010
"Yes, I did receive the upgrade CD and have installed it. Your
customer service is great."
Ken from S&K Storage - Customer since May-2007
"My girl at the office says your customer service is great.
Nancy from Gardena Self Storage - Customer since Jun-2009
"I’m very happy with how you guys take care of issues! ... Keep
up the good work... Thank you again."
Linda from Perkin's Mini Storage - Customer since Nov-2001
"We have used Tredd's Software for our storage facility since we
bought the facility 6 years ago. The software is comprehensive yet
simple, allowing employees to learn it quickly. It has worked
flawlessly the entire time. Any questions or support issues
(meaning something that we couldn't figure out) have always been
handled promptly. Program updates have installed without
Bob from Devil's Lake Storage - Customer since Dec-2004
"On behalf of Sydney Mini Storage, I take this opportunity to
thank you for all your help to date (excellent software support!)"
- Tony from Sydney Storage - Customer since May-2009
"Excellent! John/Stacy. I want to thank both of you. You
have done a great job on this and the updates. You were fast and
reasonably priced!! If you ever need somebody to give you a
recommendation I would gladly do so. I know I am not a normal
storage company but I think what you have done for me just
illustrates the flexibility of your product and service!!"
- Bryan from Marine Mart Mexico Storage - Customer since Jul-2008
"Best software that I ever bought for any business that I have
ever owned, and at a great price. Along with the best service and
- Andy from AJ's Self Storage - Customer since Aug-2006
"The upgrade is WONDERFUL. Wow. You have made excellent
improvements over the years. Everything in this version works fine."
- Kathee from Sunnyvale Self Storage - Customer since Sep-2000
"I called one time and brought it to your attention and I think
it was you who told me that it was set up to Print then save and
that it would be changed now that you knew of the issue. It is one
of the reasons I like your company. You do not hesitate to listen to
the customer and even consider their ideas right there on the spot.
Great work btw, keep it up and I will be a customer for a long time.
My brother is putting up units soon and I will be recommending you
- Philip from PBJ Storage - Customer since Mar-2008
"Yes I received my upgrade to 7.0.3 yesterday...everything is great...great software,
easy to use...I'm glad I didn't spend over a $1,000 on other
software I was considering...your program does everything I need it
to do for half of what I was going to spend..."
- Tim from Half Price Storage - Customer since June-2004
software has cut down my administrative time dramatically! One
feature that has been a big hit with the tenants and myself is the
ability to send all notices electronically, my tenants love knowing
the status of their account and because they have all the facts
prior to any phone conversation the calls are few and more pleasant,
not to mention payments are arriving much more timely. I like
information quickly and believe that if there is a report or
information that I want it is in your package or you will do your
best to get it into a future release.
Your support is awesome and thanks for all your assistance!!"
- John from Appleton Area Storage - Customer since Mar-2009
for your help John. I am impressed with your customer service."
- Mike from Handi Storage - Customer since Sep-2009
so far I love this update to 7.0.3, I guess I was really in the
- Cindie from All About Storage - Customer since Jan-2006
you so much for all your help. It has helped me do my job so much
better and efficient. I just wanted you to know how much I
appreciate all the help you have given me."
- Nedra from Advantage Boat RV Storage - Customer since Jan-2004
opened our new complex last fall and your storage program has been
very nice to use. We have enjoyed it very much. It's easy to use,
but very complete."
- Tom from A+ Self Storage - Customer since July-2008
you very much I know I have said this before but this is truly great
- Kraig from ABC Mini Storage - Customer since May-2008
"I want you to know that I considered it a real service to receive,
for a reasonable price, a CD along with several updates and a 2nd
license key for another computer (which I have not cranked up yet).
Keep up the good work, it is greatly appreciated... It would be my
pleasure and desire to help you in any way I can, when I can."
- Bill from AAllen Self Storage - Customer since Feb-2006
just got my software and I can't believe how happy I am with it. It
was very simple to figure out how to use it and all the features
make it a great tool for keeping track of everything. I use to use
four spreadsheets to log customers, log customers information, log
payments, and payments due. Jumping from spread sheet to spread
sheet was a job in itself especially once i got up to 100 plus
customers. Now with this new software I just view everything from
one page and my time has been cut drastically, and is so much
easier. So far, I love it. The customer support has been great also.
My only complaint was having to transfer all my data from the
spreadsheets to Tredd's software. Oh well, guess I should have
bought the software right away."
- Clark from B.B. King Storage - Customer since Jan-2008
"I've been in the Self-storage business since 1978 in Dade County
Florida under the name Drive-in Mini Storage. We recently decided to
upgrade the computer program that manages our business from tenant
entry through all the report stages needed by a self-storage
operation, including form letters to our tenants and a deposit
report ready to print. We researched a half dozen programs and
decided on Tredd's for its clear and easy data entry and its
friendly and helpful tech staff. Not least of all, its pricing was
well below its competitors, while offering a complete program for
most self-storage operations."
- Gerald from Drive In Mini Storage - Customer since Sep-2005
got the new CD today and all is well. The reports that we were
looking for that started this whole thing is wonderful. A lot less
confusion for the tax reporting. Thank you very much for the update
- Rhonda from BNJ Storage - Customer since Dec-2004
"Thanks for helping me to transfer old files in the new program. You have given me excellent software support for
the last two years. Recently you have added new building in my original program and my system is working very well. You went out of your way to help me to fix my problem last week. You are really committed to your customer. Great product and Great service!
Thank you again."
- Jay from J & K Storage - Customer since Oct-2002
"We have been running a Mini Storage Facility for over 16 years and Tredd's
Self Storage Software has been the best purchase we have ever made. It has decreased the amount of time we have to spend in the office and gives us the peace of mind knowing how much income is coming in, who' s late this month, how many units are vacant, and saved us hundreds in accounting fees. Its' the only software I would highly recommend for any Mini Storage Facility.
- Gunte from Mt. Hamilton Storage - Customer since Nov-2003
again for helping me load the software for Oak Climate Control Storage...
You went out of your way on that one, but it was so much
appreciated. That really shows a customer that you are committed
to your customer services."
- Jeanella from Oak Climate Control Storage - Customer since
"I would recommend Tredd's
Self Storage Software package to anyone in the storage business. One of the best things about the program is that it is tailored
to your individual business. I recently had new buildings constructed, and
was able to easily have them added in to my software package. The customer service
and support are top notch. Tredd's customer support is quick to reply, and is always willing
to go the extra mile. This program has allowed me to make better business
decisions because of the wide range of reports that it offers in order to
allow me to analyze my business. Recently, my computer crashed and I realized I had not made a backup of my data. I emailed
customer support on a last ditch effort to recover what I lost without rebuilding it, and
they still had a copy of the last backup I had sent them several weeks before. The time and
money they saved me this one time alone was priceless! Thank you!"
- Bill at Everson Mini Storage - Customer since
"Hi Tredd. Long time no speak. My system is working just fine and I'm very
happy with it. Great product! Your software does the job nicely and in my opinion it's
the best bang you're gonna find for your buck. It's relatively simple, yet
effective in that it fits my mini-storage facility nicely. I've had very
few problems and each one of these you responded to and resolved quickly.
Your customer support is very easy to work with and I'd recommend your product to anyone."
Darrel at Cedar Lake Saf-Stor- Customer since Apr-2000
you for your prompt reply. All questions answered. I think
it is about time we invested a little in an upgrade, you folks have been
awful patient with us at times. You are a "great"
company to work with, don't ever change that."
Robert at Stor-More Self Storage - Customer since Jul-2001
you. I love your software, we sampled two others before deciding on yours and I'm
happy with our decision."
- Fritz at Central Mini Storage - Customer since
"I am really enjoying all the new features....keep up the good work, this is
really a great software package. If you ever need any references you can have clients contact me."
- Linda at Perkins Mini
Storage - Customer since Nov-2001
this software was my 53 year old father's FIRST computer experience.
Before this, he was a pen and paper man. But in a matter of days he
was able to use all of the functions, create his bills, print the
reports and save a ton of time and headache. Please take this as a
sign of how easy and intuitive you have made your program. If he can
use it, ANYONE can use it! GREAT JOB!"
at Happywoods Mini Storage - Customer since Dec-2001
"We are very pleased with the storage program from TSS SOFTWARE LLC. We are limited in our computer knowledge but Tredd's
customer support has been extremely helpful in solving all of the problems we thought we had. This program is going to save us a lot of time and give us excellent records."
- Jack at Winters Storage and Capay Storage - Customer since May-2003
"I am writing this letter to you to commend you on the
storage program that your company designed. We have searched for sometime for a program that
would suit our specific needs in the most efficient and simply way. We finally came across
your program and initiated contact in order to purchase the program. Ever since you have
been extremely patient with every question, requests for upgrades, and all other issues
that we have raised. We certainly feel that we have made not only the right choice for our
program, but also for the company behind the program. I will be more then happy to
recommend your program and services to anyone that will ever contact me."
- Idan at California New York Express - Customer since Nov-2002
"I've been using Tredd's Self
Software for several years. The software is a very user friendly program enabling me to organize
and bill monthly our 300 unit occupants. Tredd's customer support is personal,
professional, prompt and most of all offers easy to follow hands-on personal
- Barbara at Ridgefield Self Storage
- Customer since Apr-2001
"I’ve just installed
our new software and checked the layout! First, I want to say you’ve
done a really great job – very accurate – thank you very
- Doug at Eagle
Mini Warehousing - Customer since
"I am a small business owner who knows how
to turn my computer on, and that's about it. Your software has been very easy to learn,
and I especially appreciate your superb customer service. I was only available to work on
an upgrade on a Saturday, but your support was available and talked me through everything
in a way I understood. I am a very satisfied customer and appreciate your service after
- John at Lake Wissota Storage -
Customer since Jan-2002
"First I want to say this is the most user
friendly program I have ever used. It really makes life much easier for the small
businessman. We have tried other more enhanced management software, but it was just too
complicated to understand completely... Thank you for being so patient with me while I
learn your software. It is very simple and easy to use... I have to say your company has
been great so far."
- Angela at C’n’S Secured Storage
- Customer since Mar-2002
"People are loving your program, I show it
to a lot of people and company's like Umbrella that call trying to get my business I tell
them I got your program and so far I love it."
- Sheri at Troy's Mini Barns -
Customer since Jan-2001
"I've been looking for storage software for
over a year. I called other facilities around the area and asked them what they are using
and then got samples from the vendors. Everything I've seen is so complicated. Our site
manager would be unable to work with anything I had tried - he struggles with the 'peg
board' system even as simple as it is. So, a few weeks ago, I went out on the internet and
looked at every site for storage software and found your wonderful software. I've had the
computer-illiterates here at the office try it and no one has had any problems... Thank
- Kathee at Sunnyvale Self Storage - Customer since Sep-2000
"After searching for and testing 8 or 10 different programs, we are glad we found yours when we needed self storage software. The price is great and it does everything we need.
We appreciate the upgrades and the fast response on customer service."
- Doris at Budget Mini Storage
- Customer since Jan-2003
"We purchased your program in November of this year and spent the last two months of the 2003 getting used to using a computer to track our rental units. We are finding it to be a very helpful and time saving tool in running our storage business and look forward to having a whole year of reports to aid us even more. Thank you for you patience in answering our questions as we learn to use this
- Lee from Barr's Best Storage - Customer since Nov-2003
have been using Tredd's Self Storage Software for over two years now
at two different facilities with no problems or complaints. It's easy
and effective to use and the best thing is that as my business grew,
the software was easily adapted to accommodate new buildings and
functions. It just keeps getting better – I'm currently having both
my programs upgraded to the latest versions... I'll have to give it
“Two Thumbs Up.”
- John from Lok-All & Dale Storage - Customer since Oct-2001
have your storage software and it is super.”
- Tim from Half-Priced Storage - Customer since Jun-2004